Privacy & Cookies Policy


We are committed to preserving the privacy of all visitors to our websites at www.SiteBuilderDIY.co.uk and www.SiteBuilderBespoke.co.uk(the "Website"). Please read the following privacy policy to understand how we use and protect information that you provide to us. By using our Website you agree to the collection, use and disclosure of your information under the terms of this policy. Please note that if you follow a link from our Website to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.

  1. Who we are
  2. We are Enigma Interactive Limited ("Enigma"), a company registered in England and Wales with company number 3360519, whose registered office is at Quayside Studios, 8-10 Close, Newcastle, NE1 3RE, England. Please see the Contact Us link on our website at www.enigma-interactive.co.uk for our contact information.

    If you have any queries about the information we hold on you, please contact our Data Protection Officer, who you may write to or contact by email at info@enigma-interactive.co.uk or by telephone on +44 (0) 191 2612991.

  3. How we collect information
    2.1
    We may collect information about you from your completion of our on-line forms or from any email you send to us.
    2.2
    We will collect information about you if you register to use the SiteBuilder website at www.SiteBuilderDIY.co.uk or www.SiteBuilderBespoke.co.uk
    2.3
    We may collect information about you if you contact us offline, for example by telephone, fax, email or post.
    2.4
    We may obtain a record of site statistics about use of our Website but not in a format that identifies any individual.

  4. Cookies.
    3.1
    We use 'cookies' to allow us to provide the SiteBuilder Service. Cookies are small text files which are transferred from this Website and stored on your computer's hard drive. They enable a Website to "remember" who you are.
    3.2
    Most browsers are automatically set to accept cookies but if you are using Microsoft's Internet Explorer, Firefox or Safari, you should be able to configure your browser to restrict cookies or block all cookies if you wish. This will, however, affect your ability to log into and use certain areas or our site.
    3.3
    We use session cookies to keep track of your session when you use our Website. If we provide an online shopping service we will use session cookies to remember what is in your shopping basket. Session cookies are deleted automatically by browser. We do not use persistent cookies which remain on your browser until you delete them. No cookies on our site are served or used by third parties. We do not use "spyware", that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace activities of users.
    3.4
    EU Cookie Law. To find out about SiteBuilder and the EU Cookie law see section 10.

  5. Storage of information
    4.1
    Your information will be stored on Enigma's web server and we will keep our own backup copy. We may also store your information on paper at our offices.
    4.2
    We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

  6. Your Rights
    5.1
    You have a statutory right to see a copy of the information we hold about you on payment of a statutory fee, which is currently £10.
    5.2
    You have the right to rectify any errors in information we hold about you and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date.
    5.3
    You have the right to opt out of receiving any marketing material from us at any time.
    5.4
    To exercise your rights please contact us using the details below (Further Information).

  7. What we use your information for
    6.1
    We will use your information to provide you with any further details or information you request when you contact us.
    6.2
    If we provide an online shopping service we will use your information to fulfil your order.

  8. With whom we may share your data
    7.1
    We will not share your information with any other organisation except in the following circumstances.
    7.1.1
    We will give third party providers who supply services to us (for example, as part of hardware or software maintenance) or who process information on our behalf (such as a hosting company) incidental access to your information.
    7.1.2
    We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings.
    7.1.3
    If we provide an online shopping service, any credit or debit card details you supply will be passed to our payment provider and your card issuer.
    7.1.4
    We may share your information with another organisation which buys our business or our assets or to whom we transfer our agreement with you and in the course of any negotiations, which may or may not lead to such a transfer or sale.

  9. Transfers outside the EEA We will not transfer your information outside the EEA. The EEA comprises certain countries within Europe (including the EU) which have similar laws on data protection. Other countries outside the EEA may not give the same level of protection to your information.

  10. Further Information
    9.1
    If you have any queries about the information we hold on you, or would like to exercise your rights set out above, please contact us by email on info@enigma-interactive.co.uk
    9.2
    Enigma is entered in the Register of Data Controllers with registration no. Z7608769.
    9.3
    Further information about data protection issues including the online Register of Data Controllers can be found at www.ico.gov.uk

  11. EU Cookie Law

    On May 26th 2011 a new EU originated law came into effect that requires website owners to make changes to their sites. The legislation states websites have to get permission from users before storing the cookies on their computers.

    Cookies used by SiteBuilder

    Cookie Name Purpose More Information
    Google Analytics  _utma
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    These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.
    The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
    Click here for an overview of privacy at Google
    http://www.google.co.uk/intl/en/analytics/privacyoverview.html
    Session Cookie CFTOKEN
    CFID
    This cookie is set on arrival at SiteBuilderDIY.co.uk, SiteBuilderBespoke.co.uk or our Content Management System, and is used to maintain login status and allow you to edit your sites. If you don’t accept the Session cookie then you will not be able to login and use the editing tools we provide.
    No personally identifiable information is stored within these cookies.
    Your SiteBuilder Website Cookies

    If you choose to build a website with us and use the social bookmarking zone or video zone that is available to you, the following cookies will be placed onto your computer:

    Cookie Name Purpose More Information
    Add This Cookie bt
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    Addthis use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience. Click here for an overview of privacy at addthis.
    http://www.addthis.com/privacy/privacy-policy#.T47u0rR_5f
    Twitter ,Tweet Button, Follow Button __utma
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    Twitter may use both session cookies and persistent cookies to better understand how you interact with their Services, to monitor aggregate usage by their users and web traffic routing on their Services, and to improve their Services. Click here for an overview of privacy at Twitter:
    https://twitter.com/privacy
    Vimeo __utma
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    Searchtoken
    uid
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    Vimeo use cookies to maintain your login state, and use cookies to auto log you into your Vimeo account should you have one and choose to do this. Information stored by Vimeo is encrypted in the cookie. Click here for an overview of privacy at Vimeo:
    http://vimeo.com/privacy/policy